Shipping policy

Shipping Policy

Domestic Orders (Australia) We ship all orders within Australia via Australia Post. Processing time is 2–5 business days. Delivery times vary by location.

International Orders We ship internationally to selected countries. Processing time is 2–5 business days. International delivery times vary by destination and are subject to customs clearance.

Important — Duties & Taxes: International orders may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are determined by your local customs authority and are the responsibility of the customer. Enid of Grim has no control over these charges and cannot predict their amount. We recommend checking with your local customs office before placing an order if you have concerns.

Tracking All orders are sent with tracking. You will receive a tracking number once your order has been dispatched.